COVID-19 Telehealth Options

COVID-19 is still with us. Telehealth for COVID-19 consultations are available to everyone, regardless of insurance status, with no out-of-pocket costs.

Anyone in Washington state who tests positive for COVID-19, including with a self-test, can arrange a free consultation with a health care provider using a smartphone or computer with a high-speed internet connection. If appropriate, they can receive a free prescription for pick-up at the nearest pharmacy that has the oral antivirals or have their medication delivered. Currently, more than 1,000 sites have oral antivirals available to allocate across the state. 

There are two options to set up a telehealth appointment - either by visiting DOH’s new telehealth webpage or by calling the DOH COVID-19 call center.  Those interested to sign up virtually via DOH’s new telehealth webpage can complete a brief intake form via DOH partner Color Health.  If the information provided indicates treatment may be appropriate, the individual will be connected virtually with a health care provider for a consultation. Telehealth providers are available every day from 8 a.m. to 8 p.m. PST.

Those interested to arrange an appointment by phone can call the DOH COVID-19 call center at 1–800–525–0127 and press #. The call center is available to arrange telehealth consultations from 8 a.m. to 8 p.m. PST on Mondays, and 8 a.m. to 6 p.m. PST on Tuesdays through Sundays and state holidays.

If a person is between the ages of 12-17, pregnant, nursing, needs additional language assistance, or other COVID-19 services, they should arrange an appointment through the DOH COVID-19 call center.

Telehealth appointments are currently available in 240 languages through translation services.  People interested in receiving a telehealth appointment in a language other than English should arrange an appointment through the DOH COVID-19 call center. 

Please share widely with your community, networks and partners.  

Additional resources on COVID-19 therapeutics can also be found below:

DOH COVID-19 therapeutics page English; Spanish  (additional language options available). Oral antiviral one-pager English; Spanish (additional language options are available). DOH COVID-19 therapeutics provider page

Health information via the DOH website - www.doh.wa.gov/emergencies/coronavirus including information about COVID-19 vaccines for those age 5 and older. Visit the DOH Vaccine Locator to find and schedule an appointment.

 

On January 21, 2020, the Centers for Disease Control and Prevention (CDC) and Washington State Department of Health announced the first case of the 2019 Novel Coronavirus (COVID-19) in the United States in Washington State. COVID-19 is officially a pandemic - affecting every country on the planet. 

What is COVID-19? COVID-19 is a serious respiratory illness, spread from person to person, caused by a new coronavirus that was not identified in humans before December 2019. Some people have recovered on their own, but some people can develop more serious complications and require medical care or hospitalization. ANYONE can contract the disease and possibly become very ill. 

The risk of COVID-19 is not connected to race, ethnicity or nationality.  There is no known cure - vaccines and other treatment options are now available. Home testing kits are available. Please visit covid.gov for more infomation as new developments in the battle against COVID-19 occur. 

For the latest information, Coronavirus.wa.gov is the main site for all information regarding Washington state's response to the virus. 


The U.S. Department of Homeland Security has delayed REAL ID implementation until May 7, 2025


Need medical coverage? Apply for free/low-cost medical insurance through the Washington Health Plan Finder website, wahealthplanfinder.org.